Privacy Policy

We collect information you provide directly through our booking form, contact form, business funding request form, and business funding application, so that we can answer your inquiry and deliver the service you asked for. That information includes:

• Name, email address, and phone number
• Your credit goals and general credit situation (as you describe it)
• Appointment preferences and scheduling information
• Language preference
• On the business funding form: your business name and type, how much funding you are looking for, how soon you need it, and the credit score range you select
• On the business funding application: your date of birth, home address, Social Security number, mother’s maiden name, income, housing and marital status, your business’s details and EIN, your ownership share, revenue and expenses, personal and business credit scores, the login for a credit monitoring service if you choose to share it, and optional demographic information collected for federal fair-lending reporting
• Documents you upload with a funding application, such as your driver’s license, EIN letter, business formation documents, and bank statements
• Your consent choices for contact and SMS messaging

Our booking and contact forms never ask for Social Security numbers, account numbers, or documents. The business funding application does, because funding sources require them to review your application.

We also collect standard server logs and website analytics data (pages visited, device type, referral source) to understand how our site is used.

We use the information we collect to:

• Respond to your inquiry and schedule your credit strategy review
• Follow up about services you have requested or expressed interest in
• Send appointment confirmations and reminders (via email and, if consented, SMS)
• Send payment reminders and updates about your account or your funding request
• Provide and improve our credit repair services
• Measure which of our Facebook and Instagram ads lead to calls and new clients
• Prepare your business funding application and submit it to the funding sources you authorize
• Maintain records as required by federal and Texas law

Apart from the Meta advertising measurement described below, we do not use your information to build profiles about you or for purposes unrelated to the credit and funding services you have requested.

We use trusted third-party service providers to operate our business. These providers access your information only to perform services on our behalf and are not permitted to use it for their own marketing purposes. The one exception is Meta, which uses the event data we send it as described in Meta Advertising Measurement below.

• GoHighLevel (GHL): CRM, appointment scheduling, and client communication platform. Your contact information, appointment details, and consent preferences are stored in GoHighLevel.
• Twilio: Delivers our text messages and phone calls.
• Supabase: Securely stores funding applications, uploaded documents, and client account records.
• Vercel: Website hosting and infrastructure.
• Meta Platforms: Advertising measurement on the pages linked from our Facebook and Instagram ads (Meta Pixel and Conversions API).

When you submit a business funding application and authorize us to share it, we send your application and documents to the funding sources reviewing it, so they can make a funding decision. Funding sources never receive your SMS opt-in data or consent.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Comply with federal and Texas legal requirements, such as keeping the credit repair disclosure you sign for 2 years as the Credit Repair Organizations Act requires
• Show when and how you agreed to receive text messages, and when you opted out (we keep these records for at least 4 years)
• Resolve disputes and enforce our agreements

When information is no longer needed, we delete or anonymize it. You may request deletion of your information at any time (see Your Rights below), subject to legal retention requirements.

The pages we link to from our Facebook and Instagram ads use the Meta Pixel, a tool from Meta Platforms, Inc. It records that you visited the page and whether you requested or booked a call, so we can see which ads work and Meta can show our ads to people likely to find them useful.

When you submit the form on those pages, our server also sends that event to Meta through the Meta Conversions API. It includes your email address and name in hashed (encoded) form, a hashed customer reference number, your IP address and browser type, and Meta’s browser and ad-click identifiers. When any client enrolls in a program, however they found us, we send Meta a hashed email address, a hashed customer reference number and the program total, so Meta can tell us whether an ad led to it. We never send Meta your phone number, your SMS consent, or anything about your credit.

You can control how Meta uses this information for ads in your Facebook and Instagram ad preferences, and you can block these tools by disabling cookies or using a tracker blocker. Doing so will not affect your ability to book a call or contact us.

You have the right to:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate information
• Deletion: request that we delete your information, subject to legal retention requirements
• Opt-out of SMS: reply STOP to any text message or contact us directly
• Withdraw consent: at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, contact us through our contact page. We will respond within 30 days.